Privacy Policy
1. INTRODUCTION
Humaneight recognizes the importance of protecting the privacy of your personal data. We have instituted strict policies and security measures to protect the information you provide us.
The purpose of this privacy policy is for you, as a customer and community member to learn how Humaneight handles your personal data and for you to be able to feel secure that the processing is being carried out in accordance with the General Data Protection Regulation and other applicable data protection laws. The privacy policy also describes your rights vis-à-vis us and how you can enforce those rights. By submitting input to us or purchasing our products you confirm that you have read and understood the content of this privacy policy.
This privacy policy is aimed towards you as a member belonging to one or more of the following categories.
Community member (if you have submitted input to Humaneight)
Newsletter subscribers (if you have signed up to receive our newsletter)
Purchaser (if you have purchased any products from Humaneight)
2. DATA CONTROLLER
The Swedish company Humaneight AB, reg. no. 559387-7185 (“Humaneight” ”We” ”Us”), is the controller of your personal data. Humaneight’s selected suppliers may process your personal data on Humaneight’s behalf and in accordance with GDPR (General Data Protection Regulation) and Humaneight’s instructions as stated below and are thereby processors of your personal data.
You may contact Humaneight at any time, please find our contact details below.
Company address: Humaneight AB, Edsviksvägen 12, 182 33, Danderyd, Sweden
E-mail: hello@humaneight.com
3. CATEGORIES OF DATA PROCESSED, PURPOSE AND LEGAL BASIS FOR PROCESSING
3.1 Community Member
If you as a community member send us input about our products and company to Humaneight via e-mail or comment on our social media accounts (Instagram, TikTok and LinkedIn) we may process certain personal data namely your name (if such can be derived from your e-mail address or social media account), your contact details in the form of e-mail address and social media account, other personal data that may be included in your input. Information pertaining your or another individual’s neurodivergence is considered as sensitive data under the GDPR and as such we are not allowed to process this information, we therefore request that your input does not include any specific diagnosis. We in turn will anonymize the input in order to avoid processing such sensitive data to a larger extent than necessary.
We will process your personal data in order to better understand how to develop and improve our products and business and to provide relevant information to the Humaneight community. The legal basis for the processing is to fulfil our obligations under the community statement to create a neurodiverse word.
When you submit input to Humaneight via e-mail or Humaneight’s social media accounts we collect, organize and publish your input. We will not keep your name or contact information but you may still be identifiable via your input The legal basis for the processing of your data as a community member is that it is necessary to fulfil a contractual obligation namely to enable Humaneight to provide and administer its community member services.
3.2 Customer
When you purchase a product online your name, e-mail, phone number, shipping address and billing address (including street name, zip code, city and country) are used to process your order. The data is also processed so that Humaneight can process any returns, exchanges, and complaints as well as communicating with you regarding any questions or comments you may have regarding the product(s). The e-mail and phone number are collected so that we can send an e-mail and/or a text message to you when the product(s) have arrived at your pick-up place. The legal basis for the processing is that it is necessary in order for Humaneight to fulfil its contractual obligations to deliver purchased products to you.
You purchase history is also stored so that Humaneight can process any returns, exchanges, and complaints as well as communicating with you regarding any questions or comments you may have regarding the product(s). The legal basis for the processing is a balancing of interests where Humaneight’s legitimate interest is to facilitate the administration of returns, exchanges and complaints.
Information regarding returns is also stored for accounting purposes. This is based on Humaneight’s legal obligations.
If you choose to pay by credit card, you will provide your credit card information on our website to finalize your purchase. The legal basis is that the processing is necessary in order for us to be able to fulfill our contractual obligations to you under the purchase agreement. We will retain your data for as long as necessary for this purpose.
Your e-mail and phone number may also be processed for direct marketing purposes, namely to keep you informed of products or special events. The legal basis for the processing is a balance of interests where our legitimate interest is to market our products to our existing customers.
When you purchase a product online, we may also use tools such as the Meta Pixel, TikTok Pixel, and their respective Conversions APIs to collect information about your interactions on our website. These tools allow us to:
Track your browsing behavior, such as pages visited and actions taken on our website.
Collect transaction details, including product information, order value, and timestamps.
Process hashed personal identifiers (e.g., email or phone number) for advertisement optimization and reporting.
The legal basis for processing is a legitimate interest, enabling us to measure the effectiveness of advertising campaigns, deliver personalized content, and optimize the user experience.
Shopify’s Maximum data-sharing setting enhances the accuracy of this tracking by sending server-side and browser-side data directly to advertising platforms.
For more details, see:
3.3 Newsletter subscribers
If you have subscribed to our newsletters, we will use your name and e-mail to send out the newsletter. Your IP-address will also be collected in order to send marketing based on geographic location, such as country or city. The legal basis for this processing is consent and you can withdraw your consent by ending the subscription whenever you want, by clicking the link in the newsletter or contact Humaneight by email hello@humaneight.com The newsletter will be sent to you until you unsubscribe to the service.
3.4 Anonymized data
It can be noted that we may also use anonymized data for statistical purposes.
4. DOES HUMANEIGHT SHARE YOUR INFORMATION WITH OTHERS?
Humaneight does not sell or rent our customers’ personal data to any other entity.
Humaneight may share your data with selected suppliers who perform functions on our behalf such as fulfilling and delivery of orders, processing payments, carrying out promotional services or data management, to maintain our website, to distribute e-mails, to send out our newsletter, to provide client communications and to manage our customer database. To the extent necessary, the personal data you provide to us may be processed by these third parties, solely on Humaneight’s behalf and in accordance with Humaneight’s instructions to the data processor. We do not authorize any of our suppliers to make any other use of your personal data.
If Humaneight is subject to an actual or potential merger or acquisition or similar transaction, we may share your data with potential and actual buyer(s) and their financial and legal advisers, subject to such third parties undertaking appropriate confidentiality.
Humaneight may also disclose your personal data to a public authority where Humaneight is obligated to do so by law. In the event that all or part of Humaneight’s operations are sold, Humaneight may transfer your personal data to a potential purchaser of the business.
We may share data with advertising platforms such as Meta and TikTok for marketing purposes. These platforms may process your data as outlined in their privacy policies:
Meta uses this data to match interactions with their user base for targeted advertising.
TikTok employs similar data to deliver ads and measure campaign effectiveness.
Both platforms are committed to data security and privacy. Please refer to their policies for further details:
5. TRANSFER OUTSIDE OF THE EU/EES
We may share your data with our selected suppliers, who may process your data in countries both inside and outside of the EU/EES when performing functions on our behalf as set out in section 4 above.
Please note that countries outside of the EU/EEA may not provide an adequate level of protection for your personal data. Humaneight has however taken appropriate safeguards to ensure that the receiving parties of your data in countries outside of the EU/EEA shall provide an adequate protection of your data. Such safeguards may be that the receiving party has signed so called standard data protection clauses adopted by the EU Commission. Please contact us at hello@humaneight.commailto:hello@humaneight.com
if you want further information on what safeguards have been taken and if you want a copy of such safeguards.
6. HOW LONG DO WE KEEP YOUR DATA?
Notwithstanding anything to the contrary herein, Humaneight reserves the right to keep and process your personal data in accordance with this policy to the extent necessary to perform our contractual obligations to you, and to the extent we are required to process your data by law or in order to defend ourselves in a dispute, to prevent fraud or abuse, or to enforce our Terms and Conditions.
7. YOUR DATA SUBJECT RIGHTS
In this section 7, we have summarized your data subject rights to request access, portability, rectification, erasure of your personal data, to restrict the processing of your personal data, to object to processing, and your right to lodge a complaint with the supervisory authority.
If you want to exercise your rights, please send us an e-mail to hello@humaneight.com
Please note however that if you want to lodge a complaint with the supervisory authority, Integritetsskyddsmyndigheten, you can do so at: Leave a compaint according to GDPR at IMY
Right of access
You have the right to obtain confirmation of whether personal data concerning yourself is being processed and, where that is the case, access to the personal data and information regarding, inter alia, the purpose of processing, the categories of personal data concerned, the categories of recipients to whom your data have been or will be disclosed, and the envisaged period of time for which personal data will be stored (or the criteria for determining this).
Right of rectification
You have the right to request rectification of inaccurate personal data concerning yourself, and to complete incomplete data.
Right of erasure
Under certain circumstances you are entitled to request that we erase your personal data or restrict our processing of your data, namely in the following events.
When it is no longer necessary for us to process your data taking into consideration the purposes for which it was collected.
When our processing is based on your consent and you have withdrawn your consent, and there is no other legal basis for the processing of your data.
When our processing of your data is based on a legitimate interest legal basis and you object to such processing, and there is no overriding legitimate ground for our processing.
When you have objected to our processing of your data for direct marketing purposes.
When your personal data has been unlawfully processed.
When the personal data must be erased for compliance with a legal obligation that applies to us.
When the personal data collected concerns a child (under 13 years of age) in relation to the offer of information society services.
Right to objection - direct marketing
You have the right to object at any time to our processing of your personal data for direct marketing purposes. If you object to our processing of your personal data for direct marketing purposes, we will cease such processing of your data.
Data portability
If our processing is based on your consent or if the processing is necessary for our performance of a contract with you, you have the right to request that the data which you have provided to us shall be provided to you in a structured, commonly used and machine-readable format and you also have the right to transmit such data to another controller.
Right to lodge a complaint with supervisory authority
Please note that if you consider the processing of your data to be in violation of applicable data protection laws, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence or the place of the alleged infringement.
8. HOW DO I UNSUBSCRIBE FROM HUMANEIGHT’S NEWSLETTERS AND E-MAILS?
If you no longer wish to receive our newsletters or other e-mails, you can unsubscribe as indicated in the particular communication, i.e. by using the unsubscribe link which is included on all newsletters and other e-mails. You may also contact us at hello@humaneight.com
9. IS IT MANDATORY TO PROVIDE PERSONAL DATA?
Certain personal data is required to provide in order for you to access certain services. For example, to make a purchase from Humaneight. The provision of mandatory data is necessary for Humaneight to be able to fulfil our contractual obligation to you, for example processing your order, to fulfil our legal obligations or fulfilling the account services.
10. CHILDREN'S PRIVACY AND LEGAL PURCHASE AGE
Humaneight does not wish to collect personal information from anyone under the age of eighteen (18).
11. COOKIES
We use cookies on our website, including those required for Meta Pixel, TikTok Pixel, and their respective APIs. These cookies collect data such as:
Website activity (pages visited, clicks).
Purchase details (products, amounts).
Device and browser information.
You can manage your preferences through our cookie banner. For more details about how these platforms use cookies, visit:
Please see our separate policy for cookies here.
12. MODIFICATIONS
Humaneight reserves the right to occasionally make changes to our privacy policy or practices. We will post the updated policy on our website, and thus we encourage you to review this page from time to time.
Last date for modification: 2024/11/24.